Financing and Payment Policy

Now offering Affirm!

Pay on your own terms! We are now proud to offer affirm to all of our customers. Affirm will allow you to choose your own payment terms such as term length, monthly  payment, and also 0% APR. To choose Affirm, simply select the affirm logo on the checkout process and it will take you to their site to start the process. After checking out with Affirm, you will continue the check out process like normal.

Subject to credit check and approval. Down payment may be required. For purchases under $100, limited payment options are available. Estimated payment amount excludes taxes and shipping fees. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC. See www.affirm.com/faqs for details.

Easy Monthly Payments

Get a real-time decision in seconds! Just enter in some personal information and you will receive a personalized payment options just for you! You may be required to submit a down payment

Quick and Easy!

Gone are the days where you have to wait to hear back from a financing agency. You will spend only a few minutes to go through Affirm's credit check process. Affirm also offers an easy payment portal to submit your payments!

CANCELLATION AND RETURNS:

BUILD-TO-ORDER BEDS (BEDS BUILT FROM CUSTOMER’S CHOICE OF OPTIONS THAT FOLLOW OUR STANDARD LEAD-TIME):

- All cancelled orders will be charged a $50.00 cancellation/ processing fee. This fee will be withheld from your refund.
- Once you have placed your order, you have 5 business days to cancel.
- After 5 business days 35% of the product total will be withheld from any refund. All beds are built to order.
- After the bed has shipped 35% of the product total and any shipping costs incurred will be withheld from the refund.

BEDS LISTED ON OUR DISCOUNT PAGE:

- All cancelled orders will be charged a $50.00 cancellation/processing fee and will be withheld from your refund.
- Once you have placed your order you have 24 hours to cancel.
- After the bed has shipped 15% of the product total and any shipping costs incurred will be withheld from any refund.

SHIPPING DAMAGE:

It is the customers responsibility to inspect all boxing and pieces for damage. Shipping damage must be noted on the delivery receipt for damage claims to be submitted and/or replacement parts to be sent. If you sign the paperwork without noting damage, a claim cannot be processed, and any replacement parts and shipping will be at the expense of the customer.

WARRANTY:

We offer a 10-year warranty on all mechanical parts.

REPLACEMENT PARTS:

- Replacement parts due to shipping damage (properly notated on the delivery receipt) will be sent as soon as possible.
- Any replacement parts needed outside of properly notated damage or warranty issue will be at the customer's expense.

SHIPPING DISCLOSURES:

- All cancelled orders will be charged a $50.00 cancellation/ processing fee. This fee will be withheld from your refund.
- Once you have placed your order, you have 5 business days to cancel.
- After 5 business days 35% of the product total will be withheld from any refund. All beds are built to order.
- After the bed has shipped 35% of the product total and any shipping costs incurred will be withheld from the refund.

PRODUCT INFORMATION / INACCURACY DISCLAIMER:

The prices displayed on our website is quoted in U.S. Dollars and are valid and effective only in the U.S.

From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Hide-N-Go Sleep reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).


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